1. Who this policy covers
This policy describes how Glow Media LLC, the operator of Glow Photo Booth Co., handles information through this website and related event inquiries. Questions can be sent to info@glowphotoboothco.com.
2. Information collected
When you submit an event request, we collect the information you provide, including your name if supplied, email address, phone number, event date, requested start time, event type, venue or city, rental hours, selected extras, and permission to contact you. We also retain request references, quotes, booking status, and payment status when applicable.
The website can record campaign parameters attached to the link you used, such as UTM tags or an advertising click identifier, to understand where an inquiry came from. Hosting and security services process technical request information, such as an IP address and browser or device information, to deliver and protect the website. The inquiry system uses a hashed IP-based identifier to limit excessive submissions.
3. City search & approximate location
City suggestions can use approximate location information derived from your internet connection, including city, state, or approximate coordinates provided by our hosting service. This is not a request for your device’s GPS location. The suggestion may be inaccurate; you can always search for a different city.
Text you enter into the location search is sent to our website to find matching cities and towns. A popular city may be suggested when a local match is unavailable. Location suggestions are not confirmation of your event venue.
4. How information is used
- Respond to your inquiry and communicate about your event.
- Check local availability, prepare quotes, and arrange services.
- Coordinate booking details, payments, and customer support.
- Understand the source of event inquiries.
- Protect the website, prevent misuse, and maintain transaction records.
Submitting the event inquiry form does not sign you up for promotional messages.
7. Event photos
Photo capture and delivery are part of the event service, rather than the website inquiry form. Ask Glow about the photo handling terms before booking, including gallery access, retention, guest permissions, and any optional promotional use. Simply browsing this website does not give us advertising rights to event photos.
8. Your choices & privacy requests
You may ask to review, correct, or delete information associated with your event request, or change your contact preferences, by emailing info@glowphotoboothco.com. Depending on your location and applicable law, you may have additional privacy rights. We will review requests under the laws that apply and may need information to verify your identity before acting.
Please include enough information to identify your event request, but do not email card numbers, passwords, or identity documents unless a secure process has been arranged. Some information may need to be retained for transaction records, legal obligations, security, or an unresolved dispute.
9. Retention, security & children
Retention depends on the purpose of the information, the status of the event or inquiry, and applicable recordkeeping requirements. No internet transmission or storage system can be guaranteed completely secure. Contact us if you believe information has been submitted or accessed improperly.
The website’s inquiry and booking features are intended for event organizers who can enter a binding agreement, not children. If you believe a child has submitted personal information without appropriate authorization, contact us so we can review the request.
10. Policy updates
We may revise this policy to reflect changes to the website or information practices. The date at the top identifies the current version. Where required by applicable law, we will provide additional notice or obtain consent before making a material change to how previously collected information is used.